Feedback That Works

Feedback That Works: Tips to Improve Communication

This session will identify key aspects which can enhance, and those which may inhibit communication as it relates to both constructive and positive feedback.  This session will be grounded in the speaker’s experiences working for a company with no formal job titles or bosses, where open communication was crucial for job performance.  Both anecdotal and research based recommendations will help professionals practice the SBI model of feedback, emotional intelligence, and other tips which will enhance relationships at work.  Presentation materials will be geared to focus on a moderate length exhibition (40 minutes), with Q/A and interaction as a key components.  There will be several activities to create an interactive session.

Presenter Mark Ahner, CSP, ARM, CXLT

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